We pride ourselves on using only the best natural ingredients. As with all natural ingredients they can diminish over time. The scent may fade after a year. Try not to leave the soap in any standing water as the soap will soften. It will not melt in the heat or sun as in melt-and-pour made soaps. We have created this soap from scratch and do not use any third party pre-made additives or ingredients Use and enjoy your soap. Should you have any allergies to certain oils or scents please read the ingredients provided with each item. The ingredients will advise of any scents, seeds, essential oils, and natural exfolients that you may be concerned with. Remember this is a natural product with no artificial fragrances or perfumes that many people may be sensitive to. We use USPS exclusively for our shipping carrier to try and keep our shipping costs down. We will advise you upfront of any fees that are included in the price of the transaction. Should you require other shipping options or methods, please contact us directly at the company. You can always use the shipping calculator in the checkout section to quote shipping fees to your home or anywhere in the world. Our shipping rates are are based on the dollar value of your order: $5-$35 = $8 $36-$60 = $10 $61-$99 = $12 $100+ = Free shipping Our goal is to provde you with a premier product that you will enjoy over and over again. Should you have any concerns or questions please feel free to contact us. Mahalo Please contact us at: Kona Natural Soap Company, LLC PO Box 391114 Keauhou, HI 96739 (808) 322-9111 www.konanaturalsoap.com konasoap@aol.com |